Sistema integrado de gestão: um estudo de caso sobre as restrições e benefícios identificados numa empresa automotiva

Abstract

The scope of the dissertation herein covers a relevant theme in production management, both for organizations and researchers. It presents the integration of quality, environment, occupational health and safety, and social accountability management systems. These systems present affinities and the synergy can be reached, preventing inconsistencies and redundancies from coming about. From the literature review of the Integrated Management System (IMS) each of the management systems is presented, and an analysis of the technical, economical, and cultural restrictions is presented as well, besides the benefits of the integration of the management systems, based on a case study developed in an automotive company. As a result of the research, a process-based integration is proposed. A conclusion is drawn that the data obtained in the case study is in accordance with the literature besides demonstrating the feasibility of the proposed approach for integration.