COSTA JUNIOR, Antonio Gil da Costa; http://lattes.cnpq.br/2440887246129041 (Universidade Federal de ItajubáBrasilIEPG - Instituto de Engenharia de Produção e GestãoPrograma de Pós-Graduação: Mestrado - Engenharia de ProduçãoUNIFEI, 2005-08-08)
The literature about the implementation of the ISO 9000 Standard is vast. However
the impacts of ISO 9000 Standard in the performance of organizations still were not
massively studied in Brazil. In this way was ...