OLIVEIRA JUNIOR, Jacy; http://lattes.cnpq.br/1359806933233030 (Universidade Federal de ItajubáBrasilIEPG - Instituto de Engenharia de Produção e GestãoPrograma de Pós-Graduação: Mestrado - Engenharia de ProduçãoUNIFEI, 2003-09-10)
At the present competitive environment, the anesthesiology should manage his
clinic as a supply service organization. This work presents a model of the quality valuation of
the anesthesiology service, which uses the ...