Desenvolvimento de um modelo de avaliação de treinamento na metodologia seis sigma

Abstract

Nowadays, the globalized world requires competitive organizations that make qualified products and satisfy their client’s necessities. Therefore, the Six Sigma Methodology is a strategy that applies the structured use of a series of techniques and statistic tools that help the organizations make decisions when implementing actions to improve processes and products. However, in order to achieve success this methodology needs to be implemented and kept correctly by training specialized people in the Six Sigma philosophy, especially Green Belts and Black Belts. The directed learning and a detailed evaluation in cognitive terms became strongly considered because of the necessity of having more effective and efficient trainings. That is why the use of Bloom’s Taxonomy became indispensable, this system analyses the student’s intellectual abilities from the simplest level (knowledge) to the most complex level of cognitive development (evaluation). In order to carry out this evaluation efficiently, a new Model of Evaluation was developed in Access® and some applications of this model were carried out to check its efficiency. In order to achieve good results in terms of operation and efficiency, the model was applied considering Green Belts as well as Black Belts. Finally, it is expected that the model meets the necessities of the trainings in Six Sigma Methodology satisfactorily.