Influência da engenharia, manufatura, sistema de informações e logística no desempenho de entrega de protótipos e amostras – um estudo de caso na Mahle

Abstract

This work was born in function to the automobile industry and its particularities characteristics, where because its force done on the market, this influences the utilization by other segments of methods and concepts developed by it. Among the characteristics, the products development process is highlithed, on which the samples and prototypes supply is considered a competitive differential. We have tried to acquire on this work to identify the influence of the activities of engineering, manufacturing, logistics and information system on a competitive system of samples and prototypes supply for the world automobile industry. We have used the study of the case in an auto-parts industry which acts on a globalized market, and because of this strategy adoptions, it has recently done a reorganization to the samples and prototypes supplying system to an crease the competitiveness level on the requirement “ on time delivery”. Our analysis has identified a strong influence on the researched knowledge areas in function of the research protocol as well as by its actions which have been important for the improvement of the enterprise performance being studied, where the level annual average of attendance on due time was 8,5% and it has surpassed above 85%.