SAADI ALEM, Carlos Augusto; http://lattes.cnpq.br/7993856475439193 (Universidade Federal de ItajubáBrasilIEPG - Instituto de Engenharia de Produção e GestãoPrograma de Pós-Graduação: Mestrado - Engenharia de ProduçãoUNIFEI, 2004-10-22)
This work evaluates the relation between Six Sigma projects implementation and the
costs of quality. It initially presents the theories concerning both the costs of quality and the
Six Sigma methodology, and later on, ...