Desenvolvimento de sistema de apoio à tomada de decisão para monitoramento de custos de produtos em uma empresa de autopeças

Abstract

Information about how much each product sold contributes to the results of a company is essential, since, based on accurate information, it is possible to make better decisions in business processes. Often companies have data in their databases, but these data need to be worked on in order to generate relevant information for managers. This work aims to develop an information system for monitoring costs and gross margin related to the prices practiced at the time of sale. The methodology chosen for this study was action research due to the possibility of relating academic and practical objectives. This way, a tool was created integrating accounting data of costs of products sold with the sales prices and the gross margin of products in each customer. As a result, a report was prepared on intranet consulting to company’s databases, which presents quick reports where managers can work directly in price adjustments with customers, when necessary, in addition to using this information in planning for the following years.