Análise do processo de seleção de projetos seis sigma em empresas de manufatura no Brasil

Abstract

Six Sigma has been considered one of the most important problem solving quality improvement methodologies to reduce structural problems, among the techniques used around the world for all companies that want to have competitive advantage on their business. Six Sigma efficacy has acquired a considerable credibility due to great savings reported by recognized companies obtained after the development of improvement projects driven by this methodology. This research presets an analysis of Six Sigma projects selection process in two manufacturing companies in Brazil that uses this methodology since 2001. It was conducted referring the drives reported on Six Sigma literature on this theme. From this research it was possible to conclude the existing of considerable gaps and fragilities on the Six Sigma project selection process in both companies studied, where most of projects are selected without any evaluation of the potential results to the company or if there are enough resources to develop the identified project. Another point was that in both companies the obtained benefits are not according with the expected, converging with Six Sigma literature that predicts it form organizations that don’t have an adequate project selection process.