Resumo:
The present work discusses about the importance of the performance indicators in the
product development process, specifically in the textile enterprise, where machines of the
production are used to the samples and prototypes development. A bibliographical revision
was made over the performance measurement models, the performance development
approaches and the indicators recommended and utilized in the products development
process. It was verified that only a few measurement are utilized in practice, being cost and
time usually the more utilized and controlled indicators.
The aim of this work is to propose an indicator capable of measuring and analyzing
the productivity in the R&D department of a textile enterprise. The productivity indicator is
obtained by the relation between the number of realized tests and the resources required by
Men, responsible for the tests, multiplied by the number of utilized hours. The indicator is
stratified according to the innovation degree of the product or the process it developed being.
Through the action research, the productivity indicator was established and evaluated in a
textile enterprise – Unifi do Brasil Ltda.
After the implantation of the indicator were identified two distinct phases, and in the
first one it realizes a significant improvement of the productivity (141%) and in the second
one an average stabilization of the productivity in 0,63 T/H*h. The results validate the
proposed indicator and evidenced the improvement and control of the productivity of the
department of R&D, with a reduction of 27,6% in the monthly development cost related to
machine downtime for development, what it represents to an economy about US$ 310.606,53
year.
