Resumo:
This study analyzes the applicability of the Shop Floor Management (SFM) implementation model in a continuous and uninterrupted production industry. The Lean Production approach is widely recognized as a solution for eliminating waste and optimizing processes. However, its successful implementation requires more than the mere application of tools; it demands a Lean mindset to ensure the sustainability of its practices. SFM emerges as a solution to integrate these tools and strengthen a culture of continuous improvement on the shop floor. The research adopts an action research methodology, conducting a cycle of model adaptation in a flat glass manufacturing company. Considering the continuous production flow, high level of automation, and elevated inventory levels characteristic of this industry, the study aims to implement SFM as a strategy to maintain operational efficiency and prevent the erosion of Lean practices. As a result, significant progress was observed in Lean knowledge, the use of improvement tools, engagement with daily performance indicators, and the perception of leadership support—reflecting greater employee involvement and a more structured approach to operational management. From a scientific perspective, the study contributes by deepening the discussion on the implementation of SFM in continuous flow industrial environments and offers practical insights for future research on the method.
