MARTINS, Leandra Dias Pinto; http://lattes.cnpq.br/7989305879170340 (Universidade Federal de ItajubáBrasilIEPG - Instituto de Engenharia de Produção e GestãoPrograma de Pós-Graduação: Mestrado Profissional - AdministraçãoUNIFEI, 2021-09-02)
In the current context of modernization and innovation, companies have increasingly
resorted to process improvements and new Information and Communication
Technologies (ICT's) to achieve greater operational, tactical and ...