Resumo:
The present work discourses on the generic necessities of the aged population. A
bibliographical revision was made fullfilled on the techniques of identification of Needs, the
generic necessities, inquiry methods according to Kano Model, and chose the interview as
technique to be implemented .
The identified generic necessities of the aged population in the bibliographical
revision suggest the lack of research in relation to the identified generic necessities ( except
the health), besides identifying chances/oppotunities for the Statute of the Aged, this means,
incorporating the necessities of justice/security and the publish ways.
Through individual interviews, with two groups of study of cases (low and medium /
high income) pertaining to the city of Itajubá, the generic necessities had been unfolded and
prioritized. The use of the interview allowed us to unfold the eleven generic necessities for
the city of Itajubá, in eighty four questions, being later only twenty four prioritized.
The interview technique demonstrated to be valid to investigate the unfolding of the
generic necessities and its prioritization, because it allows to be carried through a low cost, in
a short time, being able to be sistemized through the identified questions of the “keypersons”
cadaster and posterior disposal and results analysis.
