Resumo:
It's believed Small Hydroelectric Plants (SHP) cause insignificant socio-environmental
impacts when compared to large hydroelectric plants. However, it can consider that
this fact is false. The installation and operation of these projects can generate conflicts
with the population resident in the area. In this context, it's inserted the Social License
to Operate (SLO). The SLO is the acceptability of a community towards the operation
of a project. This license was born in the mining field, and it's given to a project when
it has society's broad and continuous approval to conduct its activities. To get more
visibility and to search for fairness in socio-environmental management, this work
assumes as general objective: to understand how the relationships between the parties
involved (enterprise/entrepreneur, affected community, and other relevant
stakeholders) are laying down in the acquisition of SLO in a project of the SHP type.
To achieve the proposed objective, we adopted a case study combined with a
qualitative and quantitative approach and descriptive and exploratory analysis as a
research design. Two kinds of data were collected: through documents available by
the entrepreneur and semi-structured interviews applied to stakeholders for the case
study. The methodology applied to each of these sets of collected information: for the
first, we conduct a critical description out in the light of the literature and, for the second,
an adapted content analysis complemented by text mining. There was some
conformity of the enterprise's LSO with those present in the literature and noted that
SLO is not an abstract concept and becomes a company's strategy aspect.
Stakeholders reported that they don't know what LSO is and expect more benefits to
the affected region. We observed that the main benefits characteristic of the SLO
occurred in the phases preceding the operation of the enterprise. With the completion
of the works, the relationship between the parties weakened. As the SLO foresees
continuity, participatory systems, collective work, environmental protection, and social
guarantee, there is a need to fulfill commitments and meet the expectations presented
to promote honest paths to regional development and obtain a higher license level. We
expect that this work can bring contributions to the discussion and implementation of
new SLOs.