Análise da Cultura Organizacional por meio da percepção dos servidores do Campus de uma Universidade Federal pela aplicação do OCAI

Abstract

The organizational culture is built through the habits and beliefs shared in an organization, created by norms, values, attitudes and expectations of its members. In addition to representing the predominant mindset in an organization, it represents the way of thinking and acting, and the perception of its managers and employees. It is considered as an element of communication, and its study and understanding are extremely important within organizations, in search of understanding the organizational functioning. Public organizations have been becoming aware of the importance of organizational culture in institutions as a means of achieving objectives. This research was carried out with the objective of identifying and analyse the organizational culture currently perceived and the organizational culture desired by professors and technical administrative servants on the campus of a federal university. The OCAI instrument was used as a tool for diagnosing culture and, through its results, it was concluded that, as presented in the literature, the chosen tool is viable and effective in diagnosing organizational culture. It was found that there is synergy between the class of professors and administrative technicians, since their perceptions and desires regarding the organizational culture were the same. However, a discrepancy was found between the culture perceived and desired by them, which demonstrates dissatisfaction on the part of employees regarding the culture that surrounds the environment in which they carry out their activities. The results achieved indicate the need for more attention by management to a more collaborative organizational culture that values people, and the need for a possible cultural change within the organization, taking into account the perception and desires of employees.