Desafios e fatores de sucesso e insucesso na implementação dos métodos ágeis nas organizações: uma revisão sistemática da literatura

Abstract

It is essential to ensure good work practices so that the results of organizations are increasingly productive. Putting the customer at the center and really understanding what they really need is a fundamental practice to ensure the competitiveness of organizations. In this way, it is necessary to ensure excellence in its processes and, more than ever, to attest that its results are in coherence with the needs of customers, which can change at any time. Consequently, the flexibility factor also becomes extremely essential for organizations. As a result, the use of agile methodologies, which bring adaptability in their ideals, has been gaining strength and becoming increasingly popular in companies, but what challenges can organizations face during implementation? What are the success and failure factors linked to this change? To answer these questions, the present study aimed to identify the most cited challenges in the adoption of agile methods by organizations and their main factors of success and failure, questions were also addressed about the definitions of success and failure, how to categorize agile organizations and asked if agile approaches bring a good result to any institution. To this end, a systematic literature review (RSL) was carried out using the stages of planning, conduction, documentation and execution. A total of 57 articles were identified that helped to find the key questions that explored the theme addressed. After the analyses, it was identified that the main challenges cited are Communication, Organizational Culture, Technical Challenges, Lack of Support from Senior Management, Little Experience/Need for Training, Processes and Team Resistance to Change. The main factors of success and failure are Communication, Culture, Team, Facilitation, Leadership, Process and Result.