It is essential to ensure good work practices so that the results of organizations are increasingly productive. Putting the customer at the center and really understanding what they really need is a fundamental practice ...

This study addresses the use of mobile digital products, emphasizing the importance of metrics and indicators for evaluating the performance of a B2B application, BizPulse, over almost three years. Metrics and user indicators ...

According to the Federal Constitution of 1988, education is a heritage asset and, as such, it generates an obligation for the State to offer and guarantee quality, which implies the need for the State to invest public ...