The objective of this work was to implement Lean Thinking associated with BPMN to improve the efficiency of the purchasing process of a Federal Institute. As a result, an increase in efficiency and effectiveness in ...

The Public Administration has considered the application of Lean Thinking as a potential approach in order to improve the services provided by it. However, such implementations have encountered some barriers, such as the ...

The use of simulation models as Digital Twins (DTs) has been standing out in recent years and represents a revolution in decision-making in production processes, being a key solution in the context of the so-called Industry ...

Lean Manufacturing focuses on eliminating waste by improving its processes, however, waste is not just concentrated production processes, but also on administrative activities. The adaptation and application of lean ...