MELLO, Marcela Xavier Tereza de; http://lattes.cnpq.br/7236492660044449 (Universidade Federal de ItajubáBrasilIEPG - Instituto de Engenharia de Produção e GestãoPrograma de Pós-Graduação: Mestrado - Engenharia de ProduçãoUNIFEI, 2022-02-16)
The ISO 9001 standard is recognized as an important alternative for organizations to
implement their quality management system and generate competitive advantage.
organizational routines. Currently in its 5th edition, ...